Terms & Conditions — Commercial
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE BOOKING OR USING ANY SERVICES PROVIDED BY THE CLEANING LAB LLC. BY MAKING A BOOKING, ACCEPTING A QUOTE, OR PERMITTING ENTRY TO YOUR PROPERTY FOR THE PURPOSE OF RECEIVING SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS IN THEIR ENTIRETY.
1. Definitions
1.1 In these Terms and Conditions, the following words and expressions shall have the meanings set out below, unless the context requires otherwise:
1.2 "Agreement" means the contract formed between the Company and the Client for the provision of Services, incorporating these Terms and Conditions together with any applicable Booking Confirmation.
1.3 "Booking" means a confirmed reservation of Services made by the Client, whether made online, by telephone, by email, or through the Company's website.
1.4 "Booking Confirmation" means the written or electronic confirmation issued by the Company to the Client acknowledging the details of a scheduled Service appointment.
1.5 "Client" means the individual, business entity, or organization that has engaged the Company to provide Services and is identified as such in the Booking Confirmation.
1.6 "Company" means The Cleaning Lab LLC, a limited liability company organized under the laws of the State of Nevada, with its principal place of business at 4705 S. Durango Dr., 100-A1, Las Vegas, NV 89147.
1.7 "Completion" means the point at which the Company's personnel or subcontractors have finished carrying out the agreed Services at the Property and have vacated the premises.
1.8 "Fee" or "Service Fee" means the total amount payable by the Client to the Company in respect of the Services, as set out in the applicable quote or Booking Confirmation.
1.9 "Force Majeure Event" means any event beyond the reasonable control of a party, including but not limited to acts of God, fire, flood, earthquake, storm, epidemic, pandemic, civil unrest, government orders, utility failures, or any other circumstance that prevents or materially impairs the performance of obligations under this Agreement.
1.10 "Personnel" means employees, staff, agents, or vetted subcontractors engaged by the Company to perform the Services.
1.11 "Property" means the premises, facility, or site at which the Services are to be performed, as identified in the Booking Confirmation.
1.12 "Recurring Service" means a Service arrangement scheduled on a repeating basis, including but not limited to weekly, bi-weekly, or monthly cleaning appointments.
1.13 "Service Day" means the date on which a scheduled Service is due to be performed at the Property.
1.14 "Services" means the commercial cleaning services provided by the Company as described in the relevant quote, Booking Confirmation, or service agreement, including any ancillary tasks agreed upon in writing between the parties.
1.15 "Website" means the Company's website located at www.thecleaninglab.com.
1.16 References to "writing" or "written" include email unless stated otherwise. References to statutes or regulations include any amendments or successor legislation.
2. About the Company and Scope of Application
2.1 The Cleaning Lab LLC is a commercial cleaning services provider operating in the Las Vegas, Nevada metropolitan area and surrounding regions. The Company may be contacted at the following details:
Address: 4705 S. Durango Dr., 100-A1, Las Vegas, NV 89147
Email: hello@thecleaninglab.com
Telephone: (725) 765-2233
Website: www.thecleaninglab.com
2.2 These Terms and Conditions govern all Services provided by the Company to the Client and apply to all Bookings, whether made in person, over the telephone, by email, or through the Website.
2.3 These Terms and Conditions constitute the entire agreement between the Company and the Client with respect to the subject matter hereof and supersede all prior representations, agreements, understandings, and negotiations between the parties, whether written or oral, except to the extent expressly incorporated herein.
2.4 Any terms or conditions proposed by the Client, whether contained in a purchase order or otherwise, shall not form part of the Agreement unless expressly agreed in writing and signed by an authorized representative of the Company.
2.5 Nothing in these Terms and Conditions shall limit or exclude any rights the Client may have under applicable federal law or the consumer protection laws of the State of Nevada, including the Nevada Deceptive Trade Practices Act (NRS Chapter 598) and any other applicable state consumer protection statutes, to the extent such rights cannot lawfully be excluded or limited.
3. Services
3.1 The Company provides commercial cleaning services, the specific scope of which shall be detailed in the applicable quote or Booking Confirmation. Services may include, without limitation, office cleaning, commercial facility cleaning, post-construction cleaning, deep cleaning, and any other cleaning-related services offered by the Company from time to time.
3.2 The Client acknowledges that the Services are tailored to the information provided at the time of booking. Any material change to the size, condition, or scope of the Property or the tasks required may result in an adjustment to the Service Fee and/or the time required to complete the Services. The Company will notify the Client of any such adjustment as soon as reasonably practicable.
3.3 The Company reserves the right to decline to perform, or to cease performing, any particular task that falls outside the agreed scope of the Services, poses a risk to the health or safety of Personnel, or requires specialist equipment, materials, or licensing not held by the Company.
3.4 The Company does not guarantee any specific outcome beyond the exercise of reasonable professional skill and care in performing the agreed Services. Cleaning results may vary depending on the age, condition, type, and material composition of surfaces and fixtures within the Property.
3.5 The Company reserves the right to modify the scope of Services offered from time to time. Any modification to an existing Agreement shall only be effective if agreed in writing by both parties.
3.6 Where the Company is unable to access or complete Services due to circumstances not caused by the Company, clause 7 (Cancellation, Rescheduling, and No-Access) shall apply.
4. Bookings and Booking Confirmation
4.1 A Booking may be submitted by the Client via the Website, by telephone, or by email. Submission of a Booking request does not constitute acceptance of the Booking by the Company.
4.2 A legally binding Agreement is formed only upon the Company's issuance of a written Booking Confirmation to the Client. The Client is responsible for reviewing the Booking Confirmation promptly and notifying the Company of any inaccuracies within twenty-four (24) hours of receipt.
4.3 The Client warrants that all information provided at the time of Booking is accurate, complete, and not misleading, including information regarding the size, type, and condition of the Property and the nature of the Services required.
4.4 The Company reserves the right, at its absolute discretion, to decline or cancel any Booking at any time prior to Completion, including but not limited to the circumstances described in clause 12 (Right to Refuse or Discontinue Service). In the event the Company cancels a confirmed Booking other than due to Client default or a Force Majeure Event, the Company will endeavor to provide the Client with reasonable notice and, where a prepayment has been made, will issue a full refund of amounts paid for the cancelled appointment.
4.5 For Recurring Services, these Terms and Conditions apply to each individual appointment within the recurring schedule as if it were a separate Booking, subject to any specific written arrangement between the parties.
5. Fees, Payment, and Pricing
5.1 The Service Fee applicable to the Client's Booking shall be as set out in the Company's quote or Booking Confirmation. All quoted fees are in United States dollars.
5.2 Unless otherwise specified in the Booking Confirmation, payment of the Service Fee is due in full on the Service Day, meaning on the date the Services are performed.
5.3 The Company accepts payment by the following methods:
5.3.1 Bank transfer (ACH or wire transfer); and
5.3.2 Credit or debit card payment processed through the Company's secure online payment portal.
5.4 The Company does not accept cash payment unless expressly confirmed in writing by an authorized representative of the Company.
5.5 Where payment is not received by the due date, the Company reserves the right to:
5.5.1 Suspend the provision of ongoing or future Services until all outstanding amounts are paid in full;
5.5.2 Withhold scheduling of future Bookings until the Client's account balance is settled; and
5.5.3 Pursue recovery of any outstanding amounts by any lawful means available, including referral to a collections agency or the commencement of legal proceedings.
5.6 The Client shall be responsible for any reasonable costs incurred by the Company in recovering unpaid amounts, including attorney's fees and collection costs, to the extent permitted by applicable law.
5.7 The Company reserves the right to revise its pricing from time to time. The Company will provide the Client with no less than thirty (30) days' prior written notice of any price changes that affect existing recurring or ongoing Service arrangements. Price changes shall take effect on the date specified in the notice. Continued engagement of the Services following the effective date of a price change constitutes the Client's acceptance of the revised pricing.
5.8 New or one-time Bookings are subject to the pricing in effect at the time of Booking Confirmation.
5.9 The Client is responsible for any taxes, fees, or levies applicable to the Services under federal, state, or local law.
6. Quotes and Estimates
6.1 Any quote provided by the Company is based upon information supplied by the Client at the time of inquiry. Quotes are valid for a period of fourteen (14) days from the date of issue unless otherwise specified.
6.2 A quote does not constitute an offer and does not bind the Company to perform the Services until a Booking Confirmation has been issued.
6.3 If, upon attending the Property, the Company's Personnel reasonably determine that the scope of Services required is materially greater than the scope upon which the quote was based, the Company shall be entitled to adjust the Service Fee accordingly. The Company will notify the Client of any such adjustment prior to commencing or continuing the Services and will seek the Client's written or verbal authorization before proceeding on revised terms.
7. Cancellation, Rescheduling, and No-Access
7.1 The Client may cancel or reschedule a confirmed Booking at any time, subject to the notice and fee provisions set out in this clause.
7.2 To avoid a cancellation fee, the Client must provide notice of cancellation or rescheduling no later than twenty-four (24) hours before the scheduled start time of the Service appointment. Notice must be provided in writing by email to hello@thecleaninglab.com or through the Client's online account portal where applicable. Verbal notice is accepted only when confirmed in writing by Company staff.
7.3 Where the Client provides notice of cancellation or rescheduling less than twenty-four (24) hours before the scheduled start time ("Late Cancellation"), the Client shall be charged a Late Cancellation Fee equal to fifty percent (50%) of the applicable Service Fee for the cancelled appointment. This fee reflects the Company's legitimate costs, including the allocation of Personnel time and resources.
7.4 Where the Company's Personnel attend the Property at the scheduled time and are unable to gain access to perform the Services due to any reason attributable to the Client, including but not limited to locked premises, no representative being present, access codes not provided or not functioning, or the Client's failure to ensure access as required by clause 11.1, the full Service Fee for that appointment shall be payable by the Client as a no-access charge.
7.5 For Recurring Services, cancellation of any individual appointment within the recurring schedule is subject to the notice requirements and fee provisions set out in clauses 7.2 and 7.3 above. The Client may discontinue a Recurring Service arrangement entirely by providing no less than twenty-four (24) hours' notice in writing prior to the next scheduled appointment in the series. Discontinuation of a Recurring Service does not entitle the Client to any refund of fees already paid or incurred.
7.6 The Company reserves the right to cancel or reschedule a Service appointment due to unforeseen operational circumstances, including but not limited to Personnel illness, equipment failure, or a Force Majeure Event as defined in clause 17. In such cases, the Company will provide the Client with as much advance notice as is reasonably possible and will offer an alternative appointment at no additional cost to the Client. No cancellation fee will be payable by the Client in circumstances where the Company initiates a cancellation.
7.7 All cancellation fees payable under this clause are due in accordance with the payment terms set out in clause 5.
8. Service Standards and Quality Guarantee
8.1 The Company will perform all Services with reasonable professional skill, care, and diligence, using appropriate cleaning materials and equipment suitable for the tasks and surfaces involved.
8.2 The Company operates a service guarantee ("Guarantee") as follows: if the Client is not satisfied with the quality of the Services performed, the Client must notify the Company within twenty-four (24) hours of Completion, as provided in clause 14 (Complaints Procedure). Where a valid complaint is received within this window and the Company determines, acting reasonably, that the Services were not performed to an acceptable standard, the Company will return to the Property at no additional charge to re-clean the affected areas ("Re-Clean"). The Re-Clean will be scheduled within forty-eight (48) hours of the complaint being acknowledged, subject to Personnel availability.
8.3 The Guarantee set out in clause 8.2 is subject to the following conditions:
8.3.1 The complaint must be submitted within twenty-four (24) hours of Completion;
8.3.2 The affected areas must not have been subject to further use, soiling, or interference following Completion that would affect the Company's ability to assess the standard of work;
8.3.3 The Guarantee applies to the specific areas or tasks identified in the Booking Confirmation and does not extend to areas or tasks outside the agreed scope of Services;
8.3.4 The Guarantee does not apply where the condition of the Property, surfaces, or fixtures is such that a satisfactory cleaning result is not reasonably achievable, which will be identified and communicated to the Client prior to or at the commencement of Services.
8.4 The Re-Clean described in clause 8.2 is the Company's sole remedial obligation under the Guarantee. Where the Company has fulfilled its Guarantee obligations, no further compensation shall be payable in connection with the quality of the original Service, except to the extent required by applicable law.
8.5 The Guarantee does not affect the Client's statutory rights under applicable state and federal consumer protection legislation.
9. Liability
9.1 Nothing in these Terms and Conditions shall exclude, restrict, or limit any liability that cannot lawfully be excluded or limited under applicable federal or Nevada state law, including liability for fraud, fraudulent misrepresentation, personal injury caused by negligence, or any other liability the limitation of which is prohibited by law.
9.2 Subject to clause 9.1, the Company's total aggregate liability to the Client in connection with any claim or series of related claims arising under or in connection with the Agreement, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total value of the Service Fee paid or payable by the Client in respect of the specific Service appointment to which the claim relates.
9.3 Subject to clause 9.1, the Company shall not be liable to the Client for:
9.3.1 Any indirect, incidental, special, consequential, or punitive damages arising out of or related to the Agreement or the Services, however caused and regardless of the theory of liability;
9.3.2 Any loss of profits, loss of revenue, loss of business opportunity, or loss of data;
9.3.3 Any damage to items that were not secured or removed from the work area in accordance with the Client's responsibilities set out in clause 11.
9.4 Pre-Existing Damage: The Company shall not be liable for any damage, loss, or deterioration to surfaces, fixtures, fittings, or items at the Property that existed prior to the commencement of the Services ("Pre-Existing Damage"). Personnel will, where reasonably practicable, endeavor to note and communicate any visible Pre-Existing Damage observed at the time of Service; however, failure to document Pre-Existing Damage shall not of itself create liability on the part of the Company.
9.5 Where the Client believes damage has been caused to the Property by the Company's Personnel during the performance of Services, the Client must report such damage to the Company within twenty-four (24) hours of Completion, following the procedure set out in clause 14. Failure to report damage within this timeframe may limit or extinguish the Client's entitlement to seek a remedy from the Company.
9.6 The Company carries such insurance as it considers appropriate for its business operations. Details of insurance coverage may be provided to the Client upon written request.
9.7 The Company shall not be liable for any loss or damage arising from the Client's failure to fulfill its obligations under clause 11, or for any inaccurate, incomplete, or misleading information provided by the Client at the time of Booking.
10. Subcontractors
10.1 The Company may engage vetted third-party subcontractors to perform some or all of the Services on its behalf. Where subcontractors are used, the Company accepts responsibility for ensuring that such subcontractors perform the Services to the same standard required of the Company's own Personnel under these Terms and Conditions.
10.2 All subcontractors engaged by the Company are subject to vetting procedures, including, where applicable, background screening and assessment of relevant skills and experience, at the Company's discretion.
10.3 The use of subcontractors does not diminish the Company's obligations to the Client under this Agreement, and the Client's rights under this Agreement remain unaffected regardless of whether the Services are performed by employees of the Company or by approved subcontractors.
10.4 The Company will not share the Client's personal or confidential information with subcontractors beyond what is reasonably necessary to facilitate the performance of the Services.
11. Client Responsibilities
11.1 The Client agrees to fulfill the following responsibilities in connection with each Service appointment:
11.1.1 Ensure Safe Access: The Client must ensure that the Company's Personnel have safe, unobstructed, and lawful access to the Property at the scheduled time. This includes, where applicable, providing access codes, keys, key cards, security passes, or a designated representative to grant entry. Failure to provide access shall be governed by clause 7.4.
11.1.2 Secure Pets: The Client must ensure that all pets are securely confined away from the areas in which the Services are to be performed for the duration of the visit. The Company's Personnel are not required to work in areas where pets are not secured and may decline to perform Services in such areas.
11.1.3 Remove Fragile and Valuable Items: The Client is responsible for removing or securing any fragile, high-value, irreplaceable, or sentimental items from work areas prior to the commencement of Services. The Company shall not be liable for damage to or loss of items that the Client has failed to remove or secure, except where such damage is attributable to gross negligence or willful misconduct by Personnel.
11.1.4 Utilities: Where the performance of the Services requires the use of water, electricity, or other utilities, the Client must ensure that such utilities are available, in working order, and accessible to Personnel at the Property at the time of the appointment.
11.1.5 Health and Safety Information: The Client must inform the Company prior to the Service appointment of any known health or safety hazards present at the Property, including but not limited to asbestos, biohazardous materials, pest infestations, structural risks, or any other hazardous conditions.
11.2 The Client warrants that it has the authority to grant access to the Property and to authorize the performance of the Services thereat, whether as owner, tenant, or authorized agent.
11.3 The Client's failure to fulfill any responsibility set out in this clause 11 may result in additional charges, cancellation of the appointment with the applicable cancellation fee, or the Company's exercise of its right to refuse service under clause 12.
12. Right to Refuse or Discontinue Service
12.1 The Company reserves the right, at its sole discretion, to decline to accept a Booking, to suspend Services in progress, or to decline to perform future Services for a Client, in any of the following circumstances:
12.1.1 The Property presents a health or safety risk to the Company's Personnel that the Company considers, acting reasonably, to be unacceptable, including but not limited to the presence of vermin, biohazardous materials, hazardous substances, structural instability, or any other condition likely to endanger Personnel;
12.1.2 The Client, or any person associated with or present at the Property, engages in abusive, threatening, intimidating, discriminatory, or otherwise inappropriate behavior toward the Company's Personnel. The Company has a zero-tolerance policy regarding mistreatment of its staff and will take immediate steps to protect Personnel in such circumstances;
12.1.3 The Client has an outstanding unpaid balance on their account with the Company that has not been resolved in accordance with clause 5; or
12.1.4 The Company reasonably determines that the Client has provided materially false or misleading information in connection with a Booking.
12.2 Where the Company exercises its right to refuse or discontinue Services under clause 12.1.1 or 12.1.2, the Company may charge the Client for the proportion of Services performed up to the point of discontinuation, together with any applicable attendance or no-access fee as the circumstances warrant.
12.3 Exercise of the Company's rights under this clause shall not be construed as a breach of contract by the Company.
13. Photography, Videography, and Social Media
13.1 The Company will not photograph, film, or otherwise record images of the Client's Property, personnel, or any materials or items present at the Property for use in marketing, social media, promotional, or advertising purposes without the Client's prior express written consent.
13.2 Where the Client provides written consent under clause 13.1, such consent may be withdrawn at any time by giving written notice to the Company. Withdrawal of consent does not require the removal of images already lawfully published, except to the extent required by applicable law.
13.3 The Client acknowledges that the Company may retain photographic records of the condition of the Property taken immediately before or after the performance of Services solely for internal operational and quality assurance purposes, and not for public use, without the requirement for separate consent. Such records will be handled in accordance with the Company's Privacy Policy.
13.4 The Client consents to the Company's collection and use of anonymized or aggregated feedback and service data for business improvement purposes, provided no personally identifiable information is disclosed.
14. Complaints Procedure
14.1 The Company is committed to providing a high standard of service and resolving any concerns raised by Clients promptly and fairly.
14.2 If the Client is dissatisfied with any aspect of the Services, the Client must notify the Company within twenty-four (24) hours of Completion. Complaints submitted after this period may not be considered eligible for remedy under the Company's Guarantee, though the Company will use reasonable efforts to assess all complaints in good faith.
14.3 Complaints should be submitted in writing to:
Email: hello@thecleaninglab.com
Post: The Cleaning Lab LLC, 4705 S. Durango Dr., 100-A1, Las Vegas, NV 89147
14.4 When submitting a complaint, the Client should provide:
14.4.1 The date and address of the relevant Service appointment;
14.4.2 A clear description of the specific issue or area of concern;
14.4.3 Photographic evidence where available and applicable; and
14.4.4 The remedy being sought by the Client.
14.5 The Company will acknowledge receipt of a complaint within two (2) business days and will endeavor to provide a substantive response or resolution within five (5) business days of receipt. Complex complaints may require additional investigation time, in which case the Company will communicate with the Client regarding the expected timeline.
14.6 Where the complaint is upheld and falls within the scope of the Guarantee under clause 8.2, the Company will arrange a Re-Clean within forty-eight (48) hours of the complaint being acknowledged, subject to Personnel availability.
14.7 Dispute Resolution: Where a complaint cannot be resolved to the Client's satisfaction through the Company's internal complaints procedure, the parties agree to attempt resolution through direct good-faith negotiation in the first instance. If direct negotiation fails to resolve the dispute within thirty (30) days of the complaint being escalated, either party may refer the matter to mediation with a mutually agreed neutral mediator. The costs of mediation shall be shared equally between the parties unless otherwise agreed. Nothing in this clause prevents either party from seeking emergency injunctive or other interim relief from a court of competent jurisdiction where circumstances require.
15. Data Protection and Privacy
15.1 The Company collects, processes, stores, and uses personal information provided by the Client in connection with the provision of Services and the management of the business relationship between the parties, in accordance with applicable federal and Nevada state privacy laws, including applicable provisions of the Nevada Privacy of Information Collected on the Internet from Consumers Act and any other applicable data protection legislation.
15.2 Full details of the Company's data collection, use, storage, and sharing practices are set out in the Company's Privacy Policy, which is available on the Website at www.thecleaninglab.com. The Client is encouraged to review the Privacy Policy before engaging the Company's Services.
15.3 By entering into an Agreement with the Company, the Client acknowledges that the Company may process personal data for the purposes of fulfilling the Agreement, communicating with the Client regarding their Bookings, invoicing and payment processing, and complying with applicable legal obligations.
15.4 The Company will not sell or share the Client's personal data with unaffiliated third parties for marketing purposes without the Client's express consent.
16. Confidentiality
16.1 Each party agrees to keep confidential all non-public information relating to the other party's business, operations, clients, pricing, or personnel that is disclosed in connection with the Agreement, and not to disclose such information to any third party without the prior written consent of the disclosing party, except as required by law or court order.
16.2 This obligation of confidentiality shall survive termination or expiry of the Agreement for a period of two (2) years.
17. Force Majeure
17.1 Neither party shall be in breach of the Agreement or liable for delay in performing, or failure to perform, any obligation under the Agreement to the extent that such delay or failure results from a Force Majeure Event.
17.2 The party affected by a Force Majeure Event must notify the other party in writing as soon as reasonably practicable, providing details of the event and its expected impact on the performance of obligations.
17.3 If a Force Majeure Event continues for a period exceeding thirty (30) consecutive days, either party may terminate the Agreement upon written notice to the other party, without liability to the other, provided that the Client shall remain responsible for any fees properly incurred prior to the commencement of the Force Majeure Event.
17.4 The obligation to make payment of amounts already due and owing is not suspended by a Force Majeure Event.
18. Governing Law and Jurisdiction
18.1 These Terms and Conditions and any Agreement formed pursuant to them shall be governed by and construed in accordance with the applicable laws of the United States of America and the State of Nevada, without regard to its conflict of laws provisions.
18.2 Subject to the dispute resolution procedure set out in clause 14.7, any dispute, claim, or matter arising under or in connection with these Terms and Conditions or the Agreement that is not resolved through mediation shall be subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada, and both parties irrevocably submit to the personal jurisdiction of such courts.
18.3 Nothing in this clause limits any rights the Client may have under applicable federal law, including any right to bring a claim in a federal forum where such right is granted by statute.
19. Anti-Solicitation of Personnel
19.1 The Client agrees that during the term of any Agreement with the Company and for a period of twelve (12) months following the termination or expiry thereof, the Client will not directly solicit, hire, engage, or otherwise employ any individual who was introduced to the Client as Personnel of the Company in connection with the Services, whether as an employee, independent contractor, or otherwise.
19.2 Where the Client breaches clause 19.1, the Company shall be entitled to charge, and the Client shall pay, a referral fee equal to fifty percent (50%) of that individual's most recent annual compensation paid by the Company, as a reasonable pre-estimate of the loss suffered by the Company.
20. Amendments to These Terms and Conditions
20.1 The Company reserves the right to amend or update these Terms and Conditions from time to time. Any changes will be posted on the Website with an updated "Last Updated" date.
20.2 For existing Clients, the Company will provide no less than thirty (30) days' written notice of any material changes to these Terms and Conditions that affect ongoing Service arrangements. For the purposes of this clause, "material changes" includes any amendment that affects the Client's rights, payment obligations, or the scope of Services.
20.3 Continued use of the Company's Services following the effective date of any updated Terms and Conditions constitutes acceptance of the revised terms. If the Client does not agree to any revised terms, the Client may terminate the Agreement by providing written notice prior to the effective date of the change.
21. Termination
21.1 Either party may terminate a one-time Service Agreement prior to the Service Day in accordance with the cancellation provisions set out in clause 7.
21.2 Either party may terminate a Recurring Service arrangement by providing not less than twenty-four (24) hours' written notice prior to the next scheduled Service appointment.
21.3 The Company may terminate the Agreement immediately upon written notice to the Client in the event of a material breach by the Client that is not remedied within five (5) business days of written notice requiring remedy, or in any of the circumstances described in clause 12.1.
21.4 Upon termination for any reason, all fees properly due and payable up to the date of termination shall remain payable by the Client.
22. General Provisions
22.1 Entire Agreement: These Terms and Conditions, together with the applicable Booking Confirmation, constitute the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, warranties, and understandings.
22.2 Severability: If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification or deletion shall not affect the validity and enforceability of the remaining provisions.
22.3 Waiver: No failure or delay by the Company in exercising any right or remedy available to it under these Terms and Conditions or applicable law shall constitute a waiver of that right or remedy. A waiver of any particular breach does not constitute a waiver of any subsequent breach.
22.4 No Assignment: The Client may not assign, transfer, or sub-contract any of its rights or obligations under the Agreement without the prior written consent of the Company. The Company may assign or transfer its rights and obligations under the Agreement to a successor entity or in connection with a business acquisition or merger, provided that such assignment does not materially diminish the rights of the Client under the Agreement.
22.5 Notices: Any formal notices required under these Terms and Conditions must be provided in writing and delivered to the Company at the address or email address set out in clause 2.1, or to the Client at the address or email address provided at the time of Booking.
22.6 Relationship of the Parties: Nothing in these Terms and Conditions shall create, or be deemed to create, a partnership, joint venture, employment, or agency relationship between the parties. The Company is an independent contractor.
22.7 Third Party Rights: These Terms and Conditions are for the benefit of the Company and the Client only. Nothing in these Terms and Conditions is intended to confer any right or remedy on any third party.
22.8 Headings: Section headings are included for convenience only and shall not affect the interpretation of these Terms and Conditions.
23. Contact Details
23.1 For all inquiries, Bookings, complaints, or notices, the Client may contact the Company using the following details:
4705 S. Durango Dr., 100-A1
Las Vegas, NV 89147
Telephone: (725) 765-2233
Email: hello@thecleaninglab.com
Website: www.thecleaninglab.com
23.2 The Company's normal business hours are as published on the Website from time to time. The Company will endeavor to respond to all inquiries within two (2) business days.
End of Terms and Conditions
These Terms and Conditions were prepared for The Cleaning Lab LLC and reflect the Company's policies as of the Last Updated date shown at the top of this document. Clients are advised to retain a copy of these Terms and Conditions for their records.
Also see: Terms & Conditions of Service · Privacy Policy